FAQ

How much do you charge for postage?

We offer FREE standard UK delivery on all orders over £50 We charge a flat fee of £3.95 for delivery within 3-5 working days. Al though often you will receive your items quicker than this. Please see our Delivery page for more details

Where do you deliver to?

At present, we are only delivering to the UK mainland. Please note that we do not deliver outside of the UK, or to Jersey or Guernsey.

Can I swap or return my order?

Yes, please see our Returns policy

Do I have to be 18 to purchase the knives and tools from your shop?

We have an age restricted goods policy which we take very seriously. We DO verify your age and other details provided by you are accurate, and if any part fails our checks your order will not be processed. We will then contact you for further information or cancel the order. Please note that our checks DO NOT affect your credit rating.

Where is my order?

Most orders arrive within just a couple of days, but occasionally this may take a little longer during busy periods. If your order does not arrive within 5 days then please contact us.

Where’s my receipt?

Your receipt is emailed to you and forms part of your order confirmation email.

Is your website secure?

YES - our website is fully PCI level 1 certified. The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for organisations that handle credit card and debit card information.